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Tuesday, April 17
 

8:00am

9:00am

Building Digital Inclusion Coalitions
Limited Capacity seats available

The increasing realization that digital inequities restrict a community’s efforts to reach their goals has led to a striking number of communities creating community-wide digital inclusion coalitions. Up to this point, the efforts have largely been local with a minimum of national involvement. Interest in digital inclusion coalitions is spreading through networks of libraries, schools and nonprofits but there are many cities where these organizations either don't have the influence and experience needed to drive civic coalitions, or may themselves need grassroots community support and "demand" to stick their necks out with political leaders.

The activities in this workshop will be based upon NDIA’s Digital Inclusion Coalition Guidebook. The Guidebook includes strategies for developing and maintaining community-wide digital inclusion coalitions, common challenges, decision making structures and essential coalition members. The workshop activities will be structured to support building coalitions at all points in their development, from first steps to advanced strategies.  

Speakers
avatar for Bill Callahan

Bill Callahan

Research and Policy Coordinaror, National Digital Inclusion Alliance
Wearing two hats... policy and research staff for NDIA, plus director of Connect Your Community in Cleveland, OH. Working on community initiatives for digital inclusion in Cleveland since 1996.
avatar for Tianca Crocker

Tianca Crocker

Fellow, NDIA
Hi! I'm a researcher and educator focused on understanding the impact of digital inclusion on economically disadvantaged populations and how we can work together to implement change. Let's talk about these interests, your ideas, or Survivor.
avatar for Angela Siefer

Angela Siefer

Executive Director, NDIA
Angela envisions a world in which all members of society have the skills and the resources to use the Internet for the betterment of themselves and their communities. She is the Founder and Executive Director of the National Digital Inclusion Alliance, a unified voice for local technology... Read More →


9:00am

Creating Intelligent Communities: Local Government Strategies in Action
Limited Capacity seats available

The Intelligent Community Forum (ICF) Institute in partnership with Ice Miller LLP will present on the efforts currently underway in Ohio to build Intelligent Communities and ultimately an Intelligent Ohio.

Community Strategies in Action – Dana McDaniel, Kyle Kridler and Roberto Gallardo
What is an Intelligent Community and how does my city become one?  This portion of the workshop, presented by the ICF Institute, will take a closer look at the Intelligent Community movement and three important indicators of community success:
  • Broadband
  • Knowledge Workforce
  • Digital Equality
Following the overview, attendees will have the opportunity to take a closer look at their own communities through facilitated small group discussions focusing on each of these three key indicators.  Attendees will leave with a better understanding of best practices in each area and ideas of how they can lead change in their city.  

Progress at the Statehouse  – Lindsay Miller, Ice Miller
Ice Miller will provide an overview regarding recent actions in the Ohio General Assembly related to broadband, as well as local initiatives. This discussion will include an overview of Ohio Revised Code section 4939 and its impact on small cell regulation and local control in Ohio. This session will also address two bills (H.B. 281 and H.B. 378) that, if passed, would provide funding for broadband expansion throughout the state, as well as any new legislative initiatives that develop in the months leading up to the workshop.

Speakers
avatar for Gregory Dunn

Gregory Dunn

Partner, Ice Miller
Greg Dunn has represented telecommunication clients for more than 33 years, providing legal and strategic assistance to a variety of private and public clients. | | Greg has a comprehensive knowledge of both public utility and broadband issues. His clients include municipalities... Read More →
avatar for Roberto Gallardo

Roberto Gallardo

Assistant Director, Purdue Center for Regional Development
Roberto Gallardo is Assistant Director of the Purdue Center for Regional Development and a Purdue Extension Community & Regional Economics Specialist. He holds an electronics engineering undergraduate degree, a master's in economic development, and a Ph.D. in Public Policy and Administration... Read More →
avatar for Kyle Kridler

Kyle Kridler

Economic Development Administrator, City of Dublin, Ohio
avatar for Dana McDaniel

Dana McDaniel

City Manager, ICF Institute & City of Dublin
avatar for Lindsay Miller

Lindsay Miller

Associate, Ice Miller
Lindsay Miller is an attorney with the Public Affairs and Government Law Group. With nearly ten years of experience in technology initiatives, Lindsay has a reputation in the broadband and technology arena of being a strong advocate with a successful track record in building relationships... Read More →


9:00am

New Ways of Thinking About Digital Equity
Limited Capacity seats available

This workshop invites discussion on new ways of thinking about digital equity in response to presentations by three research teams who are analyzing key aspects of digital equity: information access, information poverty, and a feminist ethics of care. Participants will learn about a variety of methodological approaches being applied to urgent needs for information equity across the United States. Workshop attendees will contribute to shaping future investigations through interactions with the panelists. The research teams aim to disseminate their findings to a broad audience, so presentations will be lively and informal.

Speakers
avatar for Barbara Jones

Barbara Jones

Affiliated Faculty of CDI, University of Illinois, Urbana-Champaign
Barbara M. Jones is an Affiliate of the School of Information, University of Illinois at Urbana-Champaign.She was previously the Director of the Office for Intellectual Freedom, and the Executive Director of the Freedom to Read Foundation, at the American Library Association in Chicago.Before... Read More →
avatar for Emily Knox

Emily Knox

Assistant Professor, School of Information Sciences,, University of Illinois at Urbana-Champaign
Emily is an associate professor in the School of Information Sciences at the University of Illinois at Urbana-Champaign. Her book, Book Banning in 21st Century America, was published by Rowman & Littlefield and she also recently edited Trigger Warnings: History, Theory Context, also... Read More →
avatar for Colin Rhinesmith

Colin Rhinesmith

Assistant Professor of Library and Information Science, Simmons College
Colin Rhinesmith is an assistant professor in the School of Library and Information Science at Simmons College and a faculty associate with the Berkman Klein Center for Internet & Society at Harvard University.
avatar for CM! Winters

CM! Winters

Assistant Professor & Department Chairperson, City Colleges of Chicago, Malcolm X College Library
:: CM! Winters is a Librarian and an Advisor for the Chicago Blockchain Project. She is a firm believer in the honest broker approach and a staunch advocate for innovative civic engagement projects, especially utilizing her subject expertise in blockchain technology, organized labor... Read More →
avatar for Martin Wolske

Martin Wolske

Director, Center for Digital Inclusion, iSchool, UIUC
Martin came to the Graduate School of Library and Information Science in 1995 to serve as the first full-time systems administrator for Prairienet Community Network, where we looked at ways to bring this relatively new thing called the Internet to the community to foster stronger... Read More →



10:30am

Share and Network: EveryoneOn Digital Equity Champions & Enrollment Partners
Limited Capacity seats available

EveryoneOn invites its Digital Equity Champions (DECs), Enrollment Partners (EPs), and those interested in joining the movement to create social and economic opportunity by connecting people to internet, to an informative and fun session to gain useful tools, resources, and initiatives that organizations can leverage to advance digital inclusion. Join us and meet other rockstars in this space!

Speakers
avatar for Veronica Creech

Veronica Creech

Chief Programs Officer, EveryoneOn
Veronica Creech joins EveryoneOn as its Chief Programs Officer, leveraging more than 15 years experience leading public and nonprofit social enterprise initiatives. Most recently, Veronica led global partnership outreach and engagement for First Book, where she oversaw sector, partnership... Read More →
avatar for Norma Fernandez

Norma Fernandez

Senior Director, Strategic Partnerships, EveryoneOn
In her role as senior director of strategic partnerships, Norma oversees the management of EveryoneOn’s national partner platform, including the addition of new low-cost offers to our portfolio and increased effectiveness of our existing offers and partner resources. Norma is also... Read More →



12:00pm

Multidisciplinary Perspectives on Digital Inclusion and Health
Limited Capacity seats available

Note: This pre-conference program takes place in the afternoon. Attendees are invited to join us for lunch beginning at 12pm, but the workshop itself will not begin until 1:30pm.
This face-to-face and virtual workshop will provide researchers and practitioners with an opportunity to learn about the work being done in the field of digital health literacy with the goal of extending the impact of everyone’s efforts.  
The workshop will include:
  • a participant education piece, in which each panelist shares what they’d like the group to know about their field’s perspective on digital health literacy
  • a discussion of measures, strategic planning and common measures across research in various fields
  • descriptions of successful models for community partnerships
Participants will learn about work going on in digital inclusion and health across multiple disciplines and share their own work in an ongoing effort to expand impact in the field of digital health literacy.

Moderators
avatar for Kathy Harris

Kathy Harris

Director, Learner Web, Portland State University; Literacy, Language, and Technology Research group

Speakers
avatar for Jill Castek

Jill Castek

Associate Professor, University of Arizona
Jill Castek and Kathy Harris are long time collaborators who examine the relationship between digital literacies and health. Kathy and Jill will discuss the digital literacies acquisition process and ways to support new-to-computer-users to more fully access health information and... Read More →
avatar for Adam Perzynski

Adam Perzynski

Assistant Professor of Medicine and Sociology, MetroHealth and CWRU
Dr. Perzynski is Assistant Professor of Medicine and Sociology in the Center for Health Care Research and Policy at MetroHealth and Case Western Reserve University. His research methods expertise ranges from focus groups and ethnography to psychometrics and structural equation modelling... Read More →
avatar for Julie Reeder

Julie Reeder

Research Analyst, Oregon WIC program
Julie Reeder, Ph.D., MPH, CHES is the Senior Research Analyst with the State of Oregon WIC Program. In her 15 years in the position she has conducted multiple mixed methods studies that have explored the influence of peer counselors and changes to the WIC food packages on long term... Read More →
avatar for Amy Sheon

Amy Sheon

Exec Dir, Urban Health Initiative, Case Western Reserve University
Amy has 20+ years experience working on population health, health disparities and social determinants of health. She will discuss how a digital inclusion approach can help health care systems increase patient engagement, address social determinants of health, reduce health disparities... Read More →
avatar for Cynthia Sieck

Cynthia Sieck

Assistant Professor, The Ohio State University
Dr. Sieck has 20+ years conducting health services research. Her current work focuses on the interaction of health information technology and patient engagement. She will speak about the use o f HIT to engage patients in health care and the need for training to address diverse patient... Read More →



Tuesday April 17, 2018 12:00pm - 4:30pm
HIMSS A, 4th Floor 1 St Clair Ave NE, Cleveland, OH 44114, USA

2:00pm

2:00pm

Local Digital Inclusion Site Tour 2
Limited Capacity filling up

Meet at front entrance of Marriott

2:00pm

5:30pm

Reception at Masthead Brewing Company (Sponsored by Mobile Beacon & PCs for People)
Sponsored by Mobile Beacon and PCs for People!

Masthead Brewery is .7 miles from the Global Center. Alternatively, guests can take the free trolley lines B and C. Both go from Global Center to the corner of East 12th and Superior (Half Block from Masthead). The B line stops running at 7, but the C line keeps going until 11. Here is the Trolley Map.

B Line Stops within 2 Blocks:

C Line Stops within 2 Blocks:
  • 12th and Chester Ave
  • 12th and Rockwell 






Tuesday April 17, 2018 5:30pm - 7:30pm
Masthead Brewing Company 1261 Superior Ave, Cleveland, OH 44114
 
Wednesday, April 18
 

8:00am

Registration
Registration & Badge Pickup

Wednesday April 18, 2018 8:00am - 9:00am
Global Center for Health Innovation - Lobby 1 St Clair Ave NE, Cleveland, OH 44114, USA

8:00am

Breakfast
Wednesday April 18, 2018 8:00am - 9:00am
Global Center Grand Ballroom 1 St Clair Ave NE, Cleveland, OH 44114, USA

9:00am

Welcome
Moderators
avatar for Angela Siefer

Angela Siefer

Executive Director, NDIA
Angela envisions a world in which all members of society have the skills and the resources to use the Internet for the betterment of themselves and their communities. She is the Founder and Executive Director of the National Digital Inclusion Alliance, a unified voice for local technology... Read More →

Speakers
avatar for Laura Breeden

Laura Breeden

Chair, Board of Directors, NDIA
So excited about our third annual conference! I've been helping the Internet work for all of us since the 80s, and NDIA is leading the way into the third decade of the 2000s. How did THAT happen!? See you in Cleveland!
avatar for Frank Jackson

Frank Jackson

Mayor, City of Cleveland
On Jan. 2, 2018, Mayor Frank G. Jackson took the oath of office for his historic fourth term – which will make him the City of Cleveland’s longest serving Mayor. During his time in office, Mayor Jackson has been an advocate for building equity and opportunity for all Clevelanders... Read More →


Wednesday April 18, 2018 9:00am - 9:20am
Global Center Grand Ballroom 1 St Clair Ave NE, Cleveland, OH 44114, USA

9:20am

Presentation of Digital Equity Champion Award
Wednesday April 18, 2018 9:20am - 9:45am
Global Center Grand Ballroom 1 St Clair Ave NE, Cleveland, OH 44114, USA

9:45am

Lightning Round 1: Emerging Tactics and New Directions
Speakers
CB

Clayton Banks

CEO, Silicon Harlem
avatar for Kathy Bisbee

Kathy Bisbee

Executive Director/Co-founder, Brookline Interactive Group (BIG)/Public VR Lab
Kathy Bisbee is the executive director of Brookline Interactive Group (BIG), a community media arts center, and the co-founder/director of the Public VR Lab, where she and her team are building an empowered Community VR movement and new field that values accessibility, digital inclusion... Read More →
avatar for Allister Chang

Allister Chang

Executive Director, Libraries Without Borders
Allister Chang is the Executive Director of Libraries Without Borders (LWB). In the US, LWB is currently working to transform all 30,000+ laundromats in the US into spaces where families may connect & learn while they wait for their laundry to wash & dry. Internationally (in over... Read More →
avatar for Amy Gonzales

Amy Gonzales

Assistant Professor, Indiana University
I'm a researcher interested in collaborations with non-profits to better understand solutions to digital inequalities. I'm particularly interested in intermittent digital breakdown or disconnection and repair.
avatar for Seth Pinckney

Seth Pinckney

Co-Founder, Hack Cleveland
Seth Pinckney is a seasoned technologist with a wide array of skills. With 15+ years of experience in digital and advocacy, he has planned, executed, and managed dozens of projects for organizations large national nonprofits, private corporate entities, government agencies, and small... Read More →
avatar for Samantha Schartman

Samantha Schartman

Chief Executive Officer, Connected Insights
Tell me about your data! I love helping nonprofits and funders to strategically use data and program metrics to prove and communicate impact and tell their story. But that's not where it should stop! I'm interested in discussing how coalitional data strategies can drive local initiatives... Read More →
avatar for Nicole Umayam

Nicole Umayam

Technology Outreach Specialist, Arizona State Library, Archives and Public Records
Archivist & linguist turned librarian. I got in the digital inclusion game as part of NDIA's Digital Inclusion Corps, where I've been involved in projects such as wi-fi hotspot and laptop lending, broadband 101 training for rural tribal libraries, and digital inclusion strategic planning... Read More →



Wednesday April 18, 2018 9:45am - 10:15am
Global Center Grand Ballroom 1 St Clair Ave NE, Cleveland, OH 44114, USA

10:30am

Creating and managing digital inclusion partnerships
Community digital inclusion partnerships take different forms but face similar goals and challenges. Panelists will share lessons and best practices.

Moderators
avatar for Luke Swarthout

Luke Swarthout

Director of Policy, Digital, New York Public Library

Speakers
avatar for Cassie Bair

Cassie Bair

Chief Business Development Executive, Mobile Citizen
Cassie is the managing director of Voqal’s Mobile Citizen initiative, which aims to bridge the digital divide with affordable mobile broadband technology. Mobile Citizen works with nonprofits, educational institutions and social welfare agencies to advance social equity through... Read More →
avatar for Allister Chang

Allister Chang

Executive Director, Libraries Without Borders
Allister Chang is the Executive Director of Libraries Without Borders (LWB). In the US, LWB is currently working to transform all 30,000+ laundromats in the US into spaces where families may connect & learn while they wait for their laundry to wash & dry. Internationally (in over... Read More →


Wednesday April 18, 2018 10:30am - 11:30am
HIMSS Tech Showcase, 4th Floor 1 St Clair Ave NE, Cleveland, OH 44114, USA

10:30am

Digital inclusion and Health: Why it matters and what can be done
This panel will make the case for consideration of digital skills and access as social determinants of health.  Panelists will examine different approaches to identifying and addressing digital inclusion gaps in health care and community settings. The needs of rural and urban WIC participants will be highlighted, and examples will be presented of adult literacy organization partnerships and of a comprehensive health-system wide effort to engage both hospitalized and clinic patients in digital health technology.

Speakers
avatar for Maria Brancazio

Maria Brancazio

Health System Informatics Manager, The Ohio State University Wexner Medical Center
Maria Brancazio, MS, RHIA, has worked in healthcare information technology for 15+ years. Her experience with electronic medical records and patient portal management will provide attendees with an understanding of the shift towards patient engagement and the increasing importance... Read More →
avatar for Jill Castek

Jill Castek

Associate Professor, University of Arizona
Jill Castek and Kathy Harris are long time collaborators who examine the relationship between digital literacies and health. Kathy and Jill will discuss the digital literacies acquisition process and ways to support new-to-computer-users to more fully access health information and... Read More →
avatar for Julie Reeder

Julie Reeder

Research Analyst, Oregon WIC program
Julie Reeder, Ph.D., MPH, CHES is the Senior Research Analyst with the State of Oregon WIC Program. In her 15 years in the position she has conducted multiple mixed methods studies that have explored the influence of peer counselors and changes to the WIC food packages on long term... Read More →
avatar for Amy Sheon

Amy Sheon

Exec Dir, Urban Health Initiative, Case Western Reserve University
Amy has 20+ years experience working on population health, health disparities and social determinants of health. She will discuss how a digital inclusion approach can help health care systems increase patient engagement, address social determinants of health, reduce health disparities... Read More →



Wednesday April 18, 2018 10:30am - 11:30am
HIMSS C, 4th Floor 1 St Clair Ave NE, Cleveland, OH 44114, USA

10:30am

Digital inclusion data: The big picture and how it's changing
Expert updates on key household digital access and literacy statistics from the Census, Pew, and other national, state and regional sources

Speakers
avatar for Monica Anderson

Monica Anderson

Research Associate, Pew Research Center
Monica Anderson is a research associate focusing on technology-related issues at Pew Research Center. Much of her recent work focuses on the impact of the digital divide, the growing role of automation in everyday life, and online activism in the age of social media. She has a master’s... Read More →
avatar for Rafi M. Goldberg

Rafi M. Goldberg

Policy Analyst, National Telecommunications and Information Administration
Rafi Goldberg works to understand and address our nation's Internet and telecommunications policy challenges. Throughout his seven years of service at NTIA, Rafi has had the opportunity to tackle a wide range of issues, from bridging the digital divide to promoting balanced intellectual... Read More →
avatar for Adie Tomer

Adie Tomer

Fellow, Brookings Institution
Adie Tomer is a Fellow at the Brookings Institution’s Metropolitan Policy Program, where he directs the Infrastructure and Built Environment portfolio. His work focuses on metropolitan transportation usage patterns, broadband, and the intersections between infrastructure and technological... Read More →



Wednesday April 18, 2018 10:30am - 11:30am
HIMSS Welcome Center, 4th Floor 1 St Clair Ave NE, Cleveland, OH 44114, USA

10:30am

Digital inclusion for people with disabilities
Limited Capacity seats available

Providing assistance to people with disabilities requires knowledge of accessibility hardware and software in addition to training strategies. What resources are available to support increasing digital access for people with disabilities?

Melissa Helquist: Providing Expert Accessibility When You Are Not an Expert
Melanie Hogan: Systemic Barriers to Assistive Technology
Gary Knight: Adaptive Technology Training  for the Blind With Employment in MInd
Aamer Khan: Accessible Design: A Good Idea
Thomas McKeithan: Strategies at United Health Group to implement accessibility policies

Moderators
avatar for Mary Ann Van Cura

Mary Ann Van Cura

Independent Contractor, Independent Contractor
Librarian, Digital Inclusion Advocate, Educational Marketer; Co-founding member, Technology Literacy Collaborative, Minneapolis, MN; Volunteer, National Digital Inclusion Alliance

Speakers
avatar for Melissa Helquist

Melissa Helquist

Director, SLCC Community Writing Center
avatar for Melanie Hogan

Melanie Hogan

Executive Director, Linking Employment, Abilities and Potential (LEAP)
Melanie is the Executive Director of Linking Employment, Abilities and Potential (LEAP), a Center for Independent Living, in Cleveland, Ohio. Melanie has been with the organization, which serves individuals with disabilities in six Ohio counties, for 23 years. Previous positions with... Read More →
avatar for Thomas Lee McKeithan II

Thomas Lee McKeithan II

Sr. Software Engineer/Digital Accessibility Engineer, Optum/United Health Group
Thomas Lee McKeithan II is a native of Washington, DC holding a BA in interdisciplinary studies (Communications, Legal Institutions and Government) from American University and is current pursuing a Masters of Science in Project Management from Walden University. He has been recognized... Read More →
AK

Aamer Khan

Senior Project Analyst, CNIB-Canadian National Institute for the Blind
avatar for Gary Knight

Gary Knight

Executive Director, San Diego Futures Foundation
I have over 25 years of executive management experience in the healthcare and non-profit sectors. The last 5 years I have been dedicated to improving lives through technology at the San Diego Futures Foundation where I first served on the Board of Directors for over 6 years before... Read More →



Wednesday April 18, 2018 10:30am - 11:30am
HIMSS B, 4th Floor 1 St Clair Ave NE, Cleveland, OH 44114, USA

10:30am

Framing your digital inclusion pitch/proposals
How do you make your work exciting to funders and potential partners? This panel will focus on making the digital inclusion message understandable and compelling.

Moderators
avatar for Laura Breeden

Laura Breeden

Chair, Board of Directors, NDIA
So excited about our third annual conference! I've been helping the Internet work for all of us since the 80s, and NDIA is leading the way into the third decade of the 2000s. How did THAT happen!? See you in Cleveland!

Speakers
avatar for Elizabeth Lindsey

Elizabeth Lindsey

Executive Director, Byte Back Inc
Elizabeth Lindsey is the Executive Director of Byte Back, a Washington, DC based nonprofit offering a free technology training pathway for unemployed adults. Byte Back is one of the only organizations in the country that helps adults with no or low tech skills move from beginner to... Read More →
avatar for Dan Noyes

Dan Noyes

Co-Executive Director, Tech Goes Home
Dan has been involved with TGH since 2002 and on staff since the summer of 2010. After spending several years as a Legislative Aide to a U.S. Congressman in Washington, DC, he returned to Boston as the Technology Director at Fenway High School. In 2006, he was hired by the Lilla... Read More →


Wednesday April 18, 2018 10:30am - 11:30am
Global Center Conference Room C, 2nd Floor 1 St Clair Ave NE, Cleveland, OH 44114, USA

10:30am

Local government digital equity plans
Click Here to Contribute to Public Notes

Municipal governments are in the forefront of local, collaborative digital access and equity planning. Local leaders will talk about the value of planning, the nuts and bolts of making a plan, and the outcomes of their planning efforts.

Speakers
avatar for Rebecca Gibbons

Rebecca Gibbons

Broadband & Digital Equity Program Coordinator, City of Portland Office for Community Technology
avatar for David Keyes

David Keyes

Digital Equity Manager, City of Seattle Information Technology
David Keyes works at the intersection of information and communications technologies, race and social justice, and community capacity building. As manager of the City of Seattle’s Digital Equity Initiative he oversees strategic planning, policy and program evaluation. He was the... Read More →
avatar for John Speirs

John Speirs

Digital Inclusion Program Manager, City of Austin- Office of Telecommunications & Regulatory Affairs
John Speirs is responsible for managing and administering City's implementation of the Digital Inclusion Strategic Plan in Austin by coordinating with local organizations, commissions and other public and private entities involved with digital and communications technology in Austin... Read More →
avatar for Ernie Staten

Ernie Staten

City of Fairlawn
Ernie Staten is Deputy Director of Public Service for Fairlawn, Ohio. He has been working in local government for more than 25 years. Staten is responsible for managing the City’s infrastructure and delivering all of the City services. He is the liaison for all utilities in the... Read More →
avatar for Rick Usher

Rick Usher

Assistant City Manager, City of Kansas City, Mo.
I am Assistant City Manager for Entrepreneurship & Small Business and the City Manager's liaison to the City Council's Small Business, Entrepreneurship & Jobs Committee. I am working with City Departments and our vibrant entrepreneur community partners to establish a business-friendly... Read More →



Wednesday April 18, 2018 10:30am - 11:30am
Global Center Conference Room AB, 2nd Floor 1 St Clair Ave NE, Cleveland, OH 44114, USA

10:30am

State level efforts to increase broadband adoption and digital literacy
Some state governments like California's are active funders and advocates of community broadband access and adoption efforts. This panel will look at exemplary initiatives, and at ways to promote similar investments elsewhere.

Moderators
avatar for Amy Huffman

Amy Huffman

Research and Policy Specialist, Broadband Infrastructure Office, NC DIT
I'm the Research and Policy Specialist for the Broadband Infrastructure Office at the North Carolina Department of Information Technology. I lead our office's research, policy, and digital equity efforts.

Speakers
avatar for Susan Walters

Susan Walters

Senior Vice President, California Emerging Technology Fund



Wednesday April 18, 2018 10:30am - 11:30am
HIMSS A, 4th Floor 1 St Clair Ave NE, Cleveland, OH 44114, USA

10:30am

Using Virtual Reality (VR) to Engage Youth, Seniors & Community Storytellers
Limited Capacity seats available

Virtual Reality (VR, AR & 360 Video) is unlike any other communications tool, using the first-person perspective of games, narrative storytelling, and immersive 3D visuals to place the viewer inside of the experience, resulting in experiential learning, empathy, and increased understanding of self and others. In this hands-on session, you’ll learn how VR goes beyond traditional films, journalism and games to transcend actual reality and to help us experience stories, places, and people in a new way.

With the price of VR headsets decreasing, more access to demos and community storytelling in VR is now possible. Learn the basics of VR; how to engage your community in fun, educational demos; provide accessibility to equipment, tools, and training, and try new experiences now available in VR. Using project-based learning, this workshop will help participants understand how to use VR/AR/360 as a communications tool for storytelling and immersive journalism.

Attendees will have an opportunity to demo customized VR experiences such as on global air pollution the Public VR Lab created for the United Nations Environment Assembly (UNEA), robot dog walking and other age-appropriate games, and demo a 360 science discovery journalism project created in partnership with the Lab and the Boston Globe.

Speakers
avatar for Kathy Bisbee

Kathy Bisbee

Executive Director/Co-founder, Brookline Interactive Group (BIG)/Public VR Lab
Kathy Bisbee is the executive director of Brookline Interactive Group (BIG), a community media arts center, and the co-founder/director of the Public VR Lab, where she and her team are building an empowered Community VR movement and new field that values accessibility, digital inclusion... Read More →




Wednesday April 18, 2018 10:30am - 11:30am
Global Center Grand Ballroom 1 St Clair Ave NE, Cleveland, OH 44114, USA

11:30am

Lunch (Sponsored by Mobile Citizen)
Lunch is sponsored by our friends at Mobile Citizen.

Lunch will be immediately followed by additional programming.


Wednesday April 18, 2018 11:30am - 12:15pm
Global Center Grand Ballroom 1 St Clair Ave NE, Cleveland, OH 44114, USA

12:00pm

Verizon Innovation Learning Lab
The Verizon Innovative Learning explorer lab is an entirely new way for middle and high-school students to discover the world of STEM.  Our lab brings an immersive learning experience that combines movie-quality video, special effects, and hands-on educational gaming to create a learning environment that gets kids excited about STEM – right in the school parking lot. Come and experience what our Verizon Innovative Learning students get to experience - and join us in helping build a brighter future.

Sign up here: https://www.eventbrite.com/e/verizon-innovative-learning-explorer-lab-tickets-45069778922

Wednesday April 18, 2018 12:00pm - 5:00pm
W. Mall Dr.

12:15pm

About NDIA
Speakers
CB

Clayton Banks

CEO, Silicon Harlem
avatar for Bill Callahan

Bill Callahan

Research and Policy Coordinaror, National Digital Inclusion Alliance
Wearing two hats... policy and research staff for NDIA, plus director of Connect Your Community in Cleveland, OH. Working on community initiatives for digital inclusion in Cleveland since 1996.
avatar for Tianca Crocker

Tianca Crocker

Fellow, NDIA
Hi! I'm a researcher and educator focused on understanding the impact of digital inclusion on economically disadvantaged populations and how we can work together to implement change. Let's talk about these interests, your ideas, or Survivor.
avatar for Shauna Edson

Shauna Edson

Digital Inclusion Coordinator, Salt Lake City Public Library
AF

Amina Fazlullah

Tech Policy Fellow, Mozilla Foundation
avatar for Roberto Gallardo

Roberto Gallardo

Assistant Director, Purdue Center for Regional Development
Roberto Gallardo is Assistant Director of the Purdue Center for Regional Development and a Purdue Extension Community & Regional Economics Specialist. He holds an electronics engineering undergraduate degree, a master's in economic development, and a Ph.D. in Public Policy and Administration... Read More →
avatar for David Keyes

David Keyes

Digital Equity Manager, City of Seattle Information Technology
David Keyes works at the intersection of information and communications technologies, race and social justice, and community capacity building. As manager of the City of Seattle’s Digital Equity Initiative he oversees strategic planning, policy and program evaluation. He was the... Read More →
avatar for Angela Siefer

Angela Siefer

Executive Director, NDIA
Angela envisions a world in which all members of society have the skills and the resources to use the Internet for the betterment of themselves and their communities. She is the Founder and Executive Director of the National Digital Inclusion Alliance, a unified voice for local technology... Read More →
avatar for Sandy Tharp-Thee

Sandy Tharp-Thee

Sandy Tharp-Thee, was a former member of the 2017 Digital Inclusion Pilot Project in Oklahoma serving under served and rural communities. She is a 2017 Library Mover and Shaker. 2013 Whitehouse Champion of Change for libraries and museums, 2013 Oklahoma Ruth Brown Award for Social... Read More →
avatar for Nicole Umayam

Nicole Umayam

Technology Outreach Specialist, Arizona State Library, Archives and Public Records
Archivist & linguist turned librarian. I got in the digital inclusion game as part of NDIA's Digital Inclusion Corps, where I've been involved in projects such as wi-fi hotspot and laptop lending, broadband 101 training for rural tribal libraries, and digital inclusion strategic planning... Read More →


Wednesday April 18, 2018 12:15pm - 12:55pm
Global Center Grand Ballroom 1 St Clair Ave NE, Cleveland, OH 44114, USA

12:55pm

Lightning Round 2: Access and Adoption
Speakers
CG

Cristina Graham

Program Officer, Mobile Beacon
avatar for Elizabeth Lindsey

Elizabeth Lindsey

Executive Director, Byte Back Inc
Elizabeth Lindsey is the Executive Director of Byte Back, a Washington, DC based nonprofit offering a free technology training pathway for unemployed adults. Byte Back is one of the only organizations in the country that helps adults with no or low tech skills move from beginner to... Read More →
avatar for Madeline Tate

Madeline Tate

Director of Partnerships and Programming, PCs for People
Madeline Tate is the Director of Partnerships and Programming at PCs for People. She is responsible for maintaining business and nonprofit partnerships across the US, including the scheduling of electronics recycling pickups with all business partners. Madeline has worked with PCs... Read More →
avatar for Nicole Umayam

Nicole Umayam

Technology Outreach Specialist, Arizona State Library, Archives and Public Records
Archivist & linguist turned librarian. I got in the digital inclusion game as part of NDIA's Digital Inclusion Corps, where I've been involved in projects such as wi-fi hotspot and laptop lending, broadband 101 training for rural tribal libraries, and digital inclusion strategic planning... Read More →
avatar for Kelsey Webb

Kelsey Webb

Marketing Communications Specialist, Mobile Citizen
Recent Mobile Citizen Marketing Communications Specialist hire, looking to further brand awareness initiatives on digital inclusion.



Wednesday April 18, 2018 12:55pm - 1:15pm
Global Center Grand Ballroom 1 St Clair Ave NE, Cleveland, OH 44114, USA

1:45pm

Digital justice including digital redlining
Disadvantaged communities are being systematically excluded from information communication tools. What data proves this exclusion and how can we fight it?

Moderators
avatar for Erika Anthony

Erika Anthony

Vice President, Government Relations, Cleveland Neighborhood Progress
Erika L. Anthony, a native New York, is currently the Vice President of Government Relations and Strategy for Cleveland Neighborhood Progress. Erika is a co-founder for Cleveland VOTES and Hack Cleveland. She also sits on a number of Boards in the area, including Ideastream’s... Read More →

Speakers
avatar for Bill Callahan

Bill Callahan

Research and Policy Coordinaror, National Digital Inclusion Alliance
Wearing two hats... policy and research staff for NDIA, plus director of Connect Your Community in Cleveland, OH. Working on community initiatives for digital inclusion in Cleveland since 1996.
avatar for Debbie Fisher

Debbie Fisher

Director, HOPE Village Initiative, Focus: HOPE
Focus: HOPE is a nonprofit civil and human rights organization with a mission to use intelligent and practical action to overcome racism, poverty and injustice. Talk to me about Detroit, dismantling structural racism, digital redlining, comprehensive community change initiatives... Read More →
avatar for Bryan Mercer

Bryan Mercer

Executive Director, Media Mobilizing Project
Bryan Mercer - Bryan, a long-time staff member of Media Mobilizing Project, has served as Executive Director since 2013. He has led a number of major programs areas, including a collaboration with nearly two-dozen partner organizations to create Keyspots, a city-wide digital literacy... Read More →


Wednesday April 18, 2018 1:45pm - 2:45pm
HIMSS B, 4th Floor 1 St Clair Ave NE, Cleveland, OH 44114, USA

1:45pm

Digital literacy training materials and assessments
Moderated roundtable discussion for practitioners sharing innovative tools for digital literacy training and student assessment.

Notes from round table discussions

Moderators
avatar for Alaina Kozma

Alaina Kozma

library associate, Saint Paul Public Library

Speakers
avatar for Steve Black

Steve Black

Founder, Techboomers.com
Steve Black is a serial entrepreneur who came up with the idea for Techboomers while looking for an entrepreneurial opportunity that brought purpose into his life. One day, while helping his parents learn how to use Facebook, he realized there were no reliable websites that have quality... Read More →
avatar for Barry Glicklich

Barry Glicklich

President, Partners Bridging the Digital Divide
Barry Glicklich is the founder of Partners Bridging the Digital Divide. After working 30+ years as an engineer and volunteering five years teaching computer classes at the People's Resource Center, Barry is dedicated to helping digital inclusion agencies share knowledge and learn... Read More →
avatar for Crystal Schimpf

Crystal Schimpf

Founder, Principal Training Consultant, Kixal Training
Crystal is a librarian and a trainer, with a passion for instructional design, training, and technology. As founder of Kixal, she provides innovative, transformative training for libraries on a wide range of topics. She has provided training on projects for the Urban Libraries Council’s... Read More →



Wednesday April 18, 2018 1:45pm - 2:45pm
HIMSS Welcome Center, 4th Floor 1 St Clair Ave NE, Cleveland, OH 44114, USA

1:45pm

FCC Policies: net neutrality, lifeline, mandated low-cost offers
Of all the federal agencies, currently, the Federal Communications Commission is the agency that most impacts local digital inclusion efforts. Panelists who interact with the FCC with discuss issues in front of the FCC that could impact broadband adoption in the U.S. and change available digital inclusion resources.

Moderators
AF

Amina Fazlullah

Tech Policy Fellow, Mozilla Foundation

Speakers
avatar for Dana Floberg

Dana Floberg

Policy Analyst, Free Press
Dana works with the Free Press team to research and articulate tech policy solutions that serve the public interest, bringing a wide range of media and telecommunications policy expertise. She has written extensively on issues of broadband affordability, Net Neutrality, and media... Read More →
avatar for Christopher Lewis

Christopher Lewis

Vice President, Public Knowledge
Public interest, tech policy advocate. Key issues include: Affordable Broadband Access, Net Neutrality, Rural Broadband, Education, Privacy, Emerging Tech Platforms, Antitrust/Competition Policy, Copyright/Intellectual Property.
avatar for Carmen Scurato

Carmen Scurato

Free Press
avatar for Olivia Wein

Olivia Wein

Staff Attorney, National Consumer Law Center
Olivia Wein is an attorney at the National Consumer Law Center (NCLC) focusing on policies and programs that protect low-income consumers’ access to essential utility services. She advocates for a strong federal Lifeline program and for programs and policies that will close the... Read More →


Wednesday April 18, 2018 1:45pm - 2:45pm
Global Center Conference Room AB, 2nd Floor 1 St Clair Ave NE, Cleveland, OH 44114, USA

1:45pm

Foundations as local digital inclusion partners
Local foundations are increasingly playing leadership roles in local digital inclusion efforts. What lessons can be learned from communities with strong foundation support?

Objectives of this session:
• Understand the field of philanthropy and funding trends;
• Offer tips to build strategic relationships with local funders;
• Discuss how to convey impact/value in language a funder understands

Moderators
avatar for Karen Hanson

Karen Hanson

Manager, Partnerships/Interagency Affairs, BroadbandUSA/NTIA
As Manager of Partnerships and Interagency Affairs, Karen Hanson promotes the National Telecommunications and Information Administration’s (NTIA) BroadbandUSA program among government stakeholders and the philanthropic community, and coordinates interagency efforts to encourage... Read More →

Speakers
avatar for Daniel Cohn

Daniel Cohn

Vice President, Strategy, Mt. Sinai Health Care Foundation
Dan boomeranged back to Cleveland in 2015 after nearly ten years of city-hopping along the east coast. He currently serves as Vice President with the Mt. Sinai Health Care Foundation, where we develops and executes grantmaking strategies in community health and public policy. Before... Read More →
avatar for Katy Locker

Katy Locker

Program Director/Detroit, Knight Foundation
Katy Locker joined Knight Foundation in September 2013. In her role as Detroit program director, Locker focuses on Detroit’s unique opportunity to help the people of Detroit become more informed about the changes the city is undergoing and more engaged in being a part of the change... Read More →
avatar for Stephanie Powers

Stephanie Powers

Vice President, Policy and Partnerships, Council on Foundations
avatar for Leon Wilson

Leon Wilson

Chief of Digital Innovation & CIO, Cleveland Foundation
Leon Wilson, has over 25 years in the field of Information Technology, currently as the Chief of Digital Innovation & Chief Information Officer at the Cleveland Foundation. In this dual role, Leon is part of the executive committee leading the foundation’s Information & Technology... Read More →



Wednesday April 18, 2018 1:45pm - 2:45pm
HIMSS Tech Showcase, 4th Floor 1 St Clair Ave NE, Cleveland, OH 44114, USA

1:45pm

Making the most of low-cost home internet offers
Addressing the affordability barrier of a home internet subscription, low-cost offers from Internet service providers are a valuable resource. What should practitioners know about the realities of the eligibility requirements, signing up, how long the low-cost offers will be available and what support is available with each offer?

Moderators
avatar for Angela Siefer

Angela Siefer

Executive Director, NDIA
Angela envisions a world in which all members of society have the skills and the resources to use the Internet for the betterment of themselves and their communities. She is the Founder and Executive Director of the National Digital Inclusion Alliance, a unified voice for local technology... Read More →

Speakers
avatar for Ed Blayney

Ed Blayney

Innovation Project Manager, Louisville Metro
Ed Blayney (@edblayney) is an Innovation Project Manager in the Office of Performance Improvement and Innovation (@opi2lou) for Louisville Metro Government (KY) and a 2016 Route 50 Navigator Award recipient. His projects focus on Smart Cities, Smart Mobility, digital inclusion, and... Read More →
avatar for Alyssa Kenney

Alyssa Kenney

Executive Director, DANEnet
Alyssa started her digital equity career in 1999 building community technology centers and teaching digital literacy classes. She pivoted away from technology and spent fifteen years of leading and managing two thriving community centers. In 2014, she returned to digital equity work... Read More →



Wednesday April 18, 2018 1:45pm - 2:45pm
HIMSS C, 4th Floor 1 St Clair Ave NE, Cleveland, OH 44114, USA

1:45pm

Overcoming Barriers to Health Information Technology Adoption
This panel will consider different approaches to engaging underserved patients with health information technology. Three case studies will be reviewed in depth:  Use of community health workers and partnerships with local digital inclusion advocates in Cleveland, OH; working in community health facilities in San Francisco, CA, and training hospitalized patients in Columbus, OH.

Speakers
avatar for Anupama Cemballi

Anupama Cemballi

Program Analyst, UCSF Center for Vulnerable Populations
After graduating from Case Western Reserve University with a bachelors in Medical Anthropology and a masters in Bioethics in May 2017, I started working at UCSF's Center for Vulnerable Populations at the Zuckerberg San Francisco General Hospital. As a Program Analyst, I work with... Read More →
avatar for Jennifer Hefner

Jennifer Hefner

Assistant Professor, Ohio State University
I study healthcare transformation in response to new information technologies. I am currently conducting a research study on how patients and providers would like to learn about engaging with secure electronic messaging through a patient portal.
avatar for Adam Perzynski

Adam Perzynski

Assistant Professor of Medicine and Sociology, MetroHealth and CWRU
Dr. Perzynski is Assistant Professor of Medicine and Sociology in the Center for Health Care Research and Policy at MetroHealth and Case Western Reserve University. His research methods expertise ranges from focus groups and ethnography to psychometrics and structural equation modelling... Read More →
avatar for Cynthia Sieck

Cynthia Sieck

Assistant Professor, The Ohio State University
Dr. Sieck has 20+ years conducting health services research. Her current work focuses on the interaction of health information technology and patient engagement. She will speak about the use o f HIT to engage patients in health care and the need for training to address diverse patient... Read More →



Wednesday April 18, 2018 1:45pm - 2:45pm
Global Center Conference Room C, 2nd Floor 1 St Clair Ave NE, Cleveland, OH 44114, USA

1:45pm

“I can't afford a computer”: Acquiring affordable devices for people who need them
Affordable devices are a key element of digital inclusion strategy in most communities. Panelists discuss solutions including local and national refurbisher partnerships and other options.

Moderators
KK

Ken Kovatch

Director, ret3 job corp, inc

Speakers
avatar for Pat Millen

Pat Millen

President/Co-Founder, E2D
avatar for Casey Sorensen

Casey Sorensen

CEO, PCs for People
Casey Sorensen is the CEO of PCs for People, a national non-profit organization based in St. Paul/Minneapolis, MN. Casey began his career working in technology automation with Deloitte Consulting, however, his true passion was to help others join the digital world. Casey left consulting... Read More →
avatar for Domingo Vazquez

Domingo Vazquez

Director of Curriculum and Training, Tech Exchange
Domingo Vazquez joined Tech Exchange in 1999 and has worked in the capacity of Director of Curriculum and Training since 2006. Domingo conducts and oversees all digital literacy trainings. | | Tech Exchange is dedicated to providing digital equity to San Francisco Bay Area residents... Read More →


Wednesday April 18, 2018 1:45pm - 2:45pm
HIMSS A, 4th Floor 1 St Clair Ave NE, Cleveland, OH 44114, USA

3:15pm

Plenary & Keynote
Limited Capacity seats available

Maria Smith from Harvard's Berkman Klein Center for Internet & Society and Karen Heredia from the New Media Advocacy Project will introduce "Dividing Lines", a new video highlighting the impact of Internet access disparities in American communities.

Professor Crawford will speak on the role of public regulation in helping or hindering equitable access to information technology in the U.S.

Professor Crawford will then join a panel with digital inclusion practitioners  Bobby Coulter of Fresno Housing Authority and Elizabeth Lindsey of Byte Back. Moderated by Angela Siefer, the panel will discussion how communities are addressing these digital inequity disparities with and without government support.

Professor Crawford is a nationally recognized expert on Internet governance issues, broadband policy and city technology use who served as President Obama's Special Assistant for Science, Technology, and Innovation Policy. Her recent books include Captive Audience: The Telecom Industry and Monopoly Power in the New Gilded Age, and The Responsive City: Engaging Communities Through Data-Smart Governance (with Stephen Goldsmith). She writes regularly for WIRED.

The plenary & keynote will be webcast LIVE by our partners at Digital Charlotte. You can view the live webcast at https://www.digitalinclusion.org/keynote2018/.

Moderators
avatar for Angela Siefer

Angela Siefer

Executive Director, NDIA
Angela envisions a world in which all members of society have the skills and the resources to use the Internet for the betterment of themselves and their communities. She is the Founder and Executive Director of the National Digital Inclusion Alliance, a unified voice for local technology... Read More →

Speakers
avatar for Bobby Coulter

Bobby Coulter

Senior Manager ITS, Fresno Housing Authority
After nearly two decades of private sector IT experience, Bobby Coulter joined the Fresno Housing Authority in 2015. | | As a lifelong Fresno native-- raised on the same streets as Fresno Housing residents, Coulter understands first-hand the challenges in pursuing a career in technology... Read More →
avatar for Susan Crawford

Susan Crawford

John A. Reilly Professor of Law, Harvard Law School
avatar for Karen Heredia

Karen Heredia

New Media Advocacy Project
avatar for Elizabeth Lindsey

Elizabeth Lindsey

Executive Director, Byte Back Inc
Elizabeth Lindsey is the Executive Director of Byte Back, a Washington, DC based nonprofit offering a free technology training pathway for unemployed adults. Byte Back is one of the only organizations in the country that helps adults with no or low tech skills move from beginner to... Read More →
avatar for Maria Smith

Maria Smith

Berkman Klein Center for Internet & Society and Cyberlaw Clinic at Harvard Law School
Maria Smith is a Project Coordinator working with Professor Susan Crawford in Harvard Law School's Cyberlaw Clinic and leading the efforts of the Responsive Communities project within Berkman Klein. She is focused on the intersection of technology deployment and social and economic... Read More →



4:45pm

 
Thursday, April 19
 

8:00am

Registration
Registration & Badge Pickup

Thursday April 19, 2018 8:00am - 9:00am
Global Center for Health Innovation - Lobby 1 St Clair Ave NE, Cleveland, OH 44114, USA

8:00am

Breakfast
Thursday April 19, 2018 8:00am - 9:00am
Global Center Grand Ballroom 1 St Clair Ave NE, Cleveland, OH 44114, USA

9:00am

NDIA Announcements
Thursday April 19, 2018 9:00am - 9:45am
Global Center Grand Ballroom 1 St Clair Ave NE, Cleveland, OH 44114, USA

9:45am

Lightning Round 3: Digital Literacies
Speakers
avatar for Steve Black

Steve Black

Founder, Techboomers.com
Steve Black is a serial entrepreneur who came up with the idea for Techboomers while looking for an entrepreneurial opportunity that brought purpose into his life. One day, while helping his parents learn how to use Facebook, he realized there were no reliable websites that have quality... Read More →
avatar for Alyssa Kenney

Alyssa Kenney

Executive Director, DANEnet
Alyssa started her digital equity career in 1999 building community technology centers and teaching digital literacy classes. She pivoted away from technology and spent fifteen years of leading and managing two thriving community centers. In 2014, she returned to digital equity work... Read More →
avatar for Shaletha Mitchell

Shaletha Mitchell

Board President, Ashbury Senior Computer Center (ASC3)
Shaletha Mitchell, a Cleveland native, is an intense advocate for youth academic development, and is a passionate promoter of digital literacy and inclusion.  Shaletha currently serves as the Center Director for the Cleveland-Region Interprofessional Area Health Education Center... Read More →
avatar for Crystal Schimpf

Crystal Schimpf

Founder, Principal Training Consultant, Kixal Training
Crystal is a librarian and a trainer, with a passion for instructional design, training, and technology. As founder of Kixal, she provides innovative, transformative training for libraries on a wide range of topics. She has provided training on projects for the Urban Libraries Council’s... Read More →
avatar for Nicole Umayam

Nicole Umayam

Technology Outreach Specialist, Arizona State Library, Archives and Public Records
Archivist & linguist turned librarian. I got in the digital inclusion game as part of NDIA's Digital Inclusion Corps, where I've been involved in projects such as wi-fi hotspot and laptop lending, broadband 101 training for rural tribal libraries, and digital inclusion strategic planning... Read More →
avatar for Stacey Wedlake

Stacey Wedlake

Research Coordinator, Technology and Social Change Group (University of Washington Information School)
Stacey is a research coordinator with the Technology & Social Change Group. Her research interests include understanding the affordances and limitations of using different types of devices to interact with the Internet and what technology skills and access people need to accomplish... Read More →



Thursday April 19, 2018 9:45am - 10:15am
Global Center Grand Ballroom 1 St Clair Ave NE, Cleveland, OH 44114, USA

10:30am

Community data strategies: Quantifying local digital inclusion patterns and program results
Click Here to Contribute to Public Notes

Initiatives that use existing data resources, as well as new survey research, to document local digital divides and digital inclusion program impacts for community practitioners and policymakers.

Moderators
avatar for Bill Callahan

Bill Callahan

Research and Policy Coordinaror, National Digital Inclusion Alliance
Wearing two hats... policy and research staff for NDIA, plus director of Connect Your Community in Cleveland, OH. Working on community initiatives for digital inclusion in Cleveland since 1996.

Speakers
avatar for Roberto Gallardo

Roberto Gallardo

Assistant Director, Purdue Center for Regional Development
Roberto Gallardo is Assistant Director of the Purdue Center for Regional Development and a Purdue Extension Community & Regional Economics Specialist. He holds an electronics engineering undergraduate degree, a master's in economic development, and a Ph.D. in Public Policy and Administration... Read More →
avatar for Katherine Messier

Katherine Messier

Executive Director, Mobile Beacon
Katherine is the founder and Executive Director of Mobile Beacon, an organization that provides essential and low-cost internet exclusively to nonprofits, schools, libraries, and other CAIs. In this role, Katherine has spent the last seven years building one of the most digitally-inclusive... Read More →
avatar for Bibi Reisdorf

Bibi Reisdorf

Assistant Professor, Quello Center
Bibi Reisdorf is an Assistant Professor in the Department of Media and Information and the Assistant Director of the Quello Center at Michigan State University. Her research examines digital inequalities with a specific focus on marginalized communities. She is the Principle Investigator... Read More →
avatar for Samantha Schartman

Samantha Schartman

Chief Executive Officer, Connected Insights
Tell me about your data! I love helping nonprofits and funders to strategically use data and program metrics to prove and communicate impact and tell their story. But that's not where it should stop! I'm interested in discussing how coalitional data strategies can drive local initiatives... Read More →



Thursday April 19, 2018 10:30am - 11:30am
HIMSS A, 4th Floor 1 St Clair Ave NE, Cleveland, OH 44114, USA

10:30am

Computer Refurbishing 101
Are you considering a new computer refurbishing initiative to provide affordable devices in your community? Find out what's involved from experienced refurbishers. Yes, we will be raffling off a laptop or maybe an Iphone 5!

Moderators
avatar for Bud Rizer

Bud Rizer

CEO, National Cristina Foundation
Bud is the CEO of the National Cristina Foundation and one of the founders of the Alliance for Technology Refurbishing and Reuse (AFTRR). Bud has been involved in the disability and technology field for over thirty years, having earned his Doctoral degree from The Johns Hopkins University... Read More →

Speakers
RA

Robert Akers

Enterprise Director, e-Stewards
avatar for Tom Mehlert

Tom Mehlert

Executive Director, Arizona Students Recycling Used Technology
Tom Mehlert, MAEd serves as the Executive Director for Arizona Students Recycling Used Technology (AZ StRUT), a non-profit organization that facilitates the refurbishing of computers from industry by students for other non-profit organizations and schools. He also served on the AZ... Read More →
avatar for Oleg Nepliouev

Oleg Nepliouev

Head Technician, Triangle Ecycling


Thursday April 19, 2018 10:30am - 11:30am
HIMSS C, 4th Floor 1 St Clair Ave NE, Cleveland, OH 44114, USA

10:30am

Digital inclusion funding through public investment
Discussion of local government funding mechanisms for digital inclusion, including small cell fees, cable franchise agreements and public fiber builds.

Moderators
avatar for Emy Tseng

Emy Tseng

Senior Broadband Program Specialist, National Telecommunications and Information Administration
Emy Tseng is a Senior Broadband Program Specialist with the National Telecommunications Information Administration (NTIA) BroadbandUSA program. Her policy and stakeholder engagement work focuses on expanding broadband access and adoption in underserved communities across the country... Read More →

Speakers
avatar for Rondella Hawkins

Rondella Hawkins

Officer, City of Austin- Telecommunications & Regultory Affairs Dept
Rondella Hawkins is the City’s Telecommunications & Regulatory Affairs Officer. Her office has direct responsibility over utility rights-of-way franchise agreements and license agreements with telecommunications and wireless providers.  She serves as the City’s single point of... Read More →
avatar for Chance Hunt

Chance Hunt

Broadband and Community Technology Manager, City of Seattle
Chance Hunt has a 25 year professional history in public libraries in Washington at the King County Library System and The Seattle Public Library. He currently works for the City of Seattle IT department managing public programs and policy issues that address digital equity and... Read More →


Thursday April 19, 2018 10:30am - 11:30am
HIMSS B, 4th Floor 1 St Clair Ave NE, Cleveland, OH 44114, USA

10:30am

Digital literacy training strategies and models
Moderated roundtable discussion of the variety of approaches to digital literacy training and management: including use of volunteers, class structures, certifications, use of online tools, curriculum, etc.

Moderators
avatar for Rebecca Ranallo

Rebecca Ranallo

Information & Technology Literacy Manager, Cuyahoga County Public Library
Rebecca Ranallo is the Information & Technology Literacy Manager for the Cuyahoga County Public Library where she oversees innovation, implementation and training. Technology in libraries is a constantly changing environment and Rebecca works to help staff embrace the challenges and... Read More →

Speakers
avatar for Andrew Farrelly

Andrew Farrelly

Communications and Marketing Coordinator, Rising Tide Capital
avatar for Qumisha Goss

Qumisha Goss

Librarian, Detroit Public Library
avatar for Theodora Hanna

Theodora Hanna

Co-Executive Director, Tech Goes Home
Theo joined Tech Goes Home in 2012 as a New Sector AmeriCorps Fellow to develop the TGH Small Business program and design and implement a social media strategy. Before coming to Boston, she worked in communications at Ashoka's global headquarters in the DC area. She earned a BA in... Read More →
avatar for Brandy McNeil

Brandy McNeil

Associate Director of Technology Training Program, New York Public Library
Brandy McNeil is the proud recipient of the 2017 Library Journal Mover and Shaker award.  Ms. McNeilis the Associate Director of Tech Education & Training for one of thelargest public library systems in the United States, the New York Public Library.She exemplifies the mission of... Read More →


Thursday April 19, 2018 10:30am - 11:30am
HIMSS Welcome Center, 4th Floor 1 St Clair Ave NE, Cleveland, OH 44114, USA

10:30am

Diversifying your fundraising: Relationships, planning, grants, grassroots
Nonprofit digital inclusion programs, large or small, need a variety of funding strategies to survive and thrive. Successful program managers share their best practices and ideas for building support from funding institutions as well as the communities they serve.

Moderators
avatar for Jackie Chisholm

Jackie Chisholm

President & CEO, CEOGC
Jacklyn A. Chisholm, Ph.D.President and Chief Executive Officer   Jacklyn A. Chisholm, Ph.D. is President and Chief Executive Officer of the Council for Economic Opportunities in Greater Cleveland (CEOGC), a private nonprofit dedicated to transforming lives through education, personal... Read More →

Speakers
avatar for Mark Batson

Mark Batson

COO/CIO, CEOGC
Mark C. Batson oversees Information Technology, Facilities and Transportation for the Council for Economic Opportunities in Greater Cleveland. His core focus is to improve the efficiency and effectiveness of operations in order to better serve the Council’s client base. Mark has... Read More →
avatar for Susan Corbett

Susan Corbett

CEO, Axiom
Axiom is a last-mile broadband provider and a digital inclusion expert located in rural Maine. In September 2017, under the direction of our non-profit, the Axiom Education & Training Center, we launched the National Digital Equity Center (NDEC). NDEC provides communities the expertise... Read More →
avatar for Wanda Davis

Wanda Davis

Executive Director, Ashbury Community Services, Inc
Wanda Davis has served the University Circle / Ashbury / Glenville communities in various capacities for several decades. She volunteered and worked for many organizations in management and administration, including: Ashbury Community Services, Inc., Northeastern Neighborhood Development... Read More →
avatar for Kami Griffiths

Kami Griffiths

Executive Director, Community Tech Network
Kami Griffiths is currently the co-founder and Executive Director of Community Tech Network, a nonprofit that advocates for digital inclusion by providing technology training, mentorship, and networking opportunities to underserved communities in the San Francisco Bay Area. With nearly... Read More →



Thursday April 19, 2018 10:30am - 11:30am
Global Center Conference Room C, 2nd Floor 1 St Clair Ave NE, Cleveland, OH 44114, USA

10:30am

Financial institution support for digital inclusion programs via the Community Reinvestment Act
The Community Reinvestment Act (CRA) encourages banks to meet the credit needs of the communities they are licensed to serve. Digital inclusion support by financial institutions has been identified as CRA eligible. Regulations of CRA includes the following:
  • Broadband is included as a form of infrastructure investment. It is an essential community service.  
  • Under the CRA service test, banks should show evidence that their “alternative delivery systems” using online banking and financial technology are being adopted and are effective in providing services to low to moderate income individuals. 
  • Workforce development and small business development was already included. The regulation recently added workforce development/job training examples and technical assistance for businesses in the use of technology. 


Speakers
avatar for Jordana Barton

Jordana Barton

Senior Advisor, Federal Reserve
@dallasfedcomdevJordana supports the Federal Reserve System’s economic growth objectives by promoting community and economic development and fair and impartial access to credit. Her focus areas include the Community Reinvestment Act (CRA), community development finance, digital... Read More →
avatar for Jeanne Milliken Bonds

Jeanne Milliken Bonds

Senior Manager, Community Development, Federal Reserve Bank of Richmond
I lead the Regional Community Development for the Federal Reserve Bank of Richmond’s District which includes Maryland, D.C., Virginia, most of West Virginia, North Carolina and South Carolina. I also lead several Federal Reserve System teams, including a team focused on the Community... Read More →



Thursday April 19, 2018 10:30am - 11:30am
HIMSS Tech Showcase, 4th Floor 1 St Clair Ave NE, Cleveland, OH 44114, USA

10:30am

Smart cities and digital inclusion
Click Here to Contribute to Public Notes

Municipal digital inclusion efforts are often part of larger "smart city" initiatives. Learn how open data, civic tech, and internet of things efforts can and do include the whole community.

Moderators
avatar for Catherine Crago Blanton

Catherine Crago Blanton

Head of Strategic Initiatives & Resource Development, Housing Authority of the City of Austin
Let's talk about public-private partnerships, sustainability, metrics, smart cities and funding! Eager to hear about your most successful digital inclusion programming - from branding, promoting, monitoring and measuring results. | | Catherine began her career in the semiconductor... Read More →

Speakers
avatar for Justin Bibb

Justin Bibb

Co-Founder, Hack Cleveland
Justin Bibb is a Senior Adviser at Gallup where he advises clients in the public, private and nonprofit sectors on strategies to advance the well-being of cities. His work is grounded in Gallup’s global analytics platform which tracks behavioral economic indicators in more than... Read More →
avatar for Geoff Millener

Geoff Millener

Digital Equity Officer, The Enterprise Center
Geoff works with a team leveraging Chattanooga’s unique gigabit infrastructure to develop, test, deploy and scale innovative, inclusive solutions for the 21st century. He was named one of “50 People Who Made the Internet a Better Place” by Mozilla in 2017, for work bringing... Read More →
avatar for Denise Linn Riedl

Denise Linn Riedl

Manager of Ecosystem Development & Benton Fellow, City Tech/Benton Foundation
Ask me about digital inlusion coalitions, digital inclusion pilots/grantmaking models, equitable deployments of smart city tech, and collaborative data projects!



Thursday April 19, 2018 10:30am - 11:30am
Global Center Conference Room AB, 2nd Floor 1 St Clair Ave NE, Cleveland, OH 44114, USA

11:30am

Lunch
Thursday April 19, 2018 11:30am - 12:30pm
Global Center Grand Ballroom 1 St Clair Ave NE, Cleveland, OH 44114, USA

12:15pm

Lightning Round 4: Community Partnerships and Initiatives
Speakers
DC

Dorothy C. Baunach

Chief Executive, Digital C
avatar for Delia Burke

Delia Burke

Strategic Advisor, City of Seattle Community Technology Program
avatar for Tom Esselman

Tom Esselman

CEO, Connecting for Good
Urban core family stabilization | Workforce development resources | Music | Food | Golf
avatar for Maryanna Milton

Maryanna Milton

Vice President, Partners Bridging the Digital Divide
Adult educator/program director learning and teaching in our digital world.
avatar for Adam Perzynski

Adam Perzynski

Assistant Professor of Medicine and Sociology, MetroHealth and CWRU
Dr. Perzynski is Assistant Professor of Medicine and Sociology in the Center for Health Care Research and Policy at MetroHealth and Case Western Reserve University. His research methods expertise ranges from focus groups and ethnography to psychometrics and structural equation modelling... Read More →
avatar for Denise Linn Riedl

Denise Linn Riedl

Manager of Ecosystem Development & Benton Fellow, City Tech/Benton Foundation
Ask me about digital inlusion coalitions, digital inclusion pilots/grantmaking models, equitable deployments of smart city tech, and collaborative data projects!
avatar for Nicole Umayam

Nicole Umayam

Technology Outreach Specialist, Arizona State Library, Archives and Public Records
Archivist & linguist turned librarian. I got in the digital inclusion game as part of NDIA's Digital Inclusion Corps, where I've been involved in projects such as wi-fi hotspot and laptop lending, broadband 101 training for rural tribal libraries, and digital inclusion strategic planning... Read More →



Thursday April 19, 2018 12:15pm - 12:45pm
Global Center Grand Ballroom 1 St Clair Ave NE, Cleveland, OH 44114, USA

1:00pm

Community-wide digital inclusion coalitions
Limited Capacity seats available

Cities, libraries, housing authorities and others are leading community-wide digital inclusion coalitions across the country. Panelists will discuss common challenges, decision making structures, essential coalition members, and advocacy from first steps to advanced efforts.

Moderators
avatar for Angela Siefer

Angela Siefer

Executive Director, NDIA
Angela envisions a world in which all members of society have the skills and the resources to use the Internet for the betterment of themselves and their communities. She is the Founder and Executive Director of the National Digital Inclusion Alliance, a unified voice for local technology... Read More →

Speakers
avatar for Bruce Clark

Bruce Clark

Executive Director, Digital Charlotte, Queens Knight School of Communication
Digital Charlotte is a project of the Knight School of Communication at Queens University of Charlotte. Our mission is to empower community organizations to deliver digital inclusion resources to their communities. As part of my role as ED of Digital Charlotte, I also serve as the... Read More →
avatar for Carrie Coogan

Carrie Coogan

Deputy Director, Kansas City Public Library
avatar for Munirih Jester

Munirih Jester

Connecthome Coordinator, San Antonio Housing Authority
Munirih Jester has been working on Digital Inclusion efforts for the past 4 years. Currently, she is the Digital Inclusion / Connecthome Coordinator for San Antonio Housing Authority and is a lead member of the San Antonio Digital Inclusion Alliance - a citywide coalition that aims... Read More →


Thursday April 19, 2018 1:00pm - 2:00pm
HIMSS Welcome Center, 4th Floor 1 St Clair Ave NE, Cleveland, OH 44114, USA

1:00pm

Digital inclusion funding through workforce development (including certifications)
People seeking employment are a big part of the constituency served by many local digital initiatives. This session will focus on programs that integrate digital skills training with employment programs, including certification training, and look at Workforce Investment funding and other support opportunities in the workforce system.

Moderators
avatar for Karen Perry

Karen Perry

Senior Policy Analyst, U.S. Dept of Commerce
Digital champion working to create partnerships and programs to close digital divides and strengthen communities. Currently @NTIAgov. Previously with @FCC @GatesFoundation @BellLabs. Living in Seattle. Proud mother of two strong women. @KarenAPerry

Speakers
avatar for Lisa Chambers

Lisa Chambers

National Executive Director, TECH CORPS
Lisa M. Chambers has nearly 20 years of experience developing and implementing nationally-recognized and award winning, Computer Science (CS) and Information Technology (IT) informal education programs. TECH CORPS is a national nonprofit organization dedicated to ensuring K-12 students... Read More →
avatar for Tom Esselman

Tom Esselman

CEO, Connecting for Good
Urban core family stabilization | Workforce development resources | Music | Food | Golf
avatar for Stu Johnson

Stu Johnson

VP, Connected Nation
Connected Nation believes that states, communities, families, and individuals can realize great economic and social advantages when we accelerate broadband availability in underserved areas and increase broadband use in all areas, rural and urban, alike. | Stu Johnson serves as Vice... Read More →
avatar for Creola Rice

Creola Rice

Workforce Development Program Manager, CEOGC
Creola Rice, M.Ed. | Manager, Workforce Development - Designs and develop instructional material for training and professional development purposes. Also implementation of programs with emphasis on achieving Information Technology Certifications. | Creola oversees the Workforce Development... Read More →


Thursday April 19, 2018 1:00pm - 2:00pm
HIMSS A, 4th Floor 1 St Clair Ave NE, Cleveland, OH 44114, USA

1:00pm

Digital inclusion in public housing
Local housing authorities continue to drive digital inclusion strategies in many communities. Panelisrs will discuss their experiences and future plans with ConnectHome and related initiatives.

Moderators
DL

Dina Lehmann-Kim

Program Manager, ConnectHome/HUD
Dina Lehmann-Kim came to HUD in 1998 as Presidential Management Intern to work on the Multifamily Housing Neighborhood Networks (NN) program.  Established in 1995, the NN program was one of the first federally-sponsored digital inclusion programs.  In 2002, Dina moved from Multifamily... Read More →

Speakers
avatar for Juleian Curtis

Juleian Curtis

Planning Coordinator, Cuyahoga Metropolitan Housing Authority
Juleian Curtis currently serves as a Planning Coordinator for the Cuyahoga Metropolitan Housing Authority (CMHA), where he assists in the planning and implementation of low income housing redevelopment and new construction projects. In addition to those duties, he co-leads the White... Read More →
avatar for Tony Frank

Tony Frank

Fund Development Manager, Denver Housing Authority
avatar for Patricia Steward

Patricia Steward

Chicago Housing Authority
Patricia Steward is the Manager of Special Projects at the Chicago Housing Authority (CHA) and has over 25 years’ experience working in the non-profit industry. She currently has oversight of nine Digital Resource Centers (DRCs) located throughout CHA’s housing developments and... Read More →
avatar for Vicky Yuki

Vicky Yuki

City of Seattle


Thursday April 19, 2018 1:00pm - 2:00pm
Global Center Conference Room AB, 2nd Floor 1 St Clair Ave NE, Cleveland, OH 44114, USA

1:00pm

Digital inclusion rural and tribal strategies
Digital inclusion programs in rural and tribal communities with limited broadband access face special challenges in their efforts to increase digital literacy and adoption. This session will explore successful strategies and partnerships.

Moderators
LG

Lev Gonick

Chief Information Officer, Arizona State University

Speakers
avatar for Veronica Creech

Veronica Creech

Chief Programs Officer, EveryoneOn
Veronica Creech joins EveryoneOn as its Chief Programs Officer, leveraging more than 15 years experience leading public and nonprofit social enterprise initiatives. Most recently, Veronica led global partnership outreach and engagement for First Book, where she oversaw sector, partnership... Read More →
avatar for Sandy Tharp-Thee

Sandy Tharp-Thee

Sandy Tharp-Thee, was a former member of the 2017 Digital Inclusion Pilot Project in Oklahoma serving under served and rural communities. She is a 2017 Library Mover and Shaker. 2013 Whitehouse Champion of Change for libraries and museums, 2013 Oklahoma Ruth Brown Award for Social... Read More →
avatar for Nicole Umayam

Nicole Umayam

Technology Outreach Specialist, Arizona State Library, Archives and Public Records
Archivist & linguist turned librarian. I got in the digital inclusion game as part of NDIA's Digital Inclusion Corps, where I've been involved in projects such as wi-fi hotspot and laptop lending, broadband 101 training for rural tribal libraries, and digital inclusion strategic planning... Read More →


Thursday April 19, 2018 1:00pm - 2:00pm
HIMSS C, 4th Floor 1 St Clair Ave NE, Cleveland, OH 44114, USA

1:00pm

New infrastructure solutions for affordable home broadband
Panelists will share opportunities and models for communities to deploy affordable home access, using rising technologies like millimeter wave, TVWS and small cell.

Moderators
avatar for John Windhausen

John Windhausen

Executive Director, SHLB Coalition
John Windhausen, Jr. is the founder and Executive Director of the Schools, Health & Libraries Broadband (SHLB) Coalition based in Washington, DC. The SHLB Coalition is a non-profit, 501(c)(3) advocacy and educational organization with 132 members from across the U.S., including representatives... Read More →

Speakers
avatar for Bobby Coulter

Bobby Coulter

Senior Manager ITS, Fresno Housing Authority
After nearly two decades of private sector IT experience, Bobby Coulter joined the Fresno Housing Authority in 2015. | | As a lifelong Fresno native-- raised on the same streets as Fresno Housing residents, Coulter understands first-hand the challenges in pursuing a career in technology... Read More →
avatar for Paul Garnett

Paul Garnett

Senior Director, Microsoft Airband Initiative, Microsoft
Paul Garnett is the Senior Director of Microsoft Airband Initiative, where he focuses on new technologies and business models that will enable billions more people to affordably get online and gain access to energy. Garnett and his Airband team work with internet access providers... Read More →
avatar for Liz Lazar

Liz Lazar

Director of Programs & Partnerships, DigitalC
Liz is passionate about leveraging the power of technology to create opportunities for individuals and the communities in which they live. She leads DigitalC's Technology in the Neighborhoods pillar, including the Connect the Unconnected internet access initiative with Cuyahoga Metropolitan... Read More →
avatar for Diana Nucera

Diana Nucera

Diana Nucera has expertise in engaging multi-generational, diverse communities in exploring innovative technology solutions. In 2014 Diana founded the Detroit Community Technology Project (DCTP), a sponsored project of AMP. Her work focuses on developing popular education materials that empower communities to use media and technology to investigate, illuminate, and develop visionary solutions to challenges. Diana is expanding community technology in Detroit through the Equitable Internet Initiative and in New York through the New America Foundation’s RISE: NYC Program. Her latest publications include the Opening Data Zine and the Teaching Community Technology Handbook. As a fan of joy and celebration, Diana is known for leading office wide rounds of applause when a friend walks into the AMP office., Detroit Community Technology Project
Diana has expertise in engaging multi-generational, diverse communities in exploring innovative technology solutions. In 2014 Diana founded the Detroit Community Technology Project (DCTP), a sponsored project of AMP. Her work focuses on developing popular education materials that... Read More →



Thursday April 19, 2018 1:00pm - 2:00pm
Global Center Conference Room C, 2nd Floor 1 St Clair Ave NE, Cleveland, OH 44114, USA

1:00pm

Partnerships with Internet Service Providers
Internet Service Providers are an essential partner in digital inclusion efforts. In addition to low-cost offers, how are digital inclusion programs partnering with ISPs on internet service sign up events, digital literacy trainings and outreach?

Moderators
avatar for Cari DelMariani

Cari DelMariani

Director of Programs, Kramden Institute
Cari DelMariani joined Kramden Institute, a North Carolina based non-profit, in 2010. As Director of Programs, she works to develop and implement initiatives aimed at creating a digitally equitable community. These programs provide access to computer devices and technology education... Read More →

Speakers
avatar for Ilene Albert

Ilene Albert

Executive Director, Value Added Services and Diversity Products, Cox
Ilene Albert serves as Executive Director, Value Added Services and Diversity Products for Cox Communications, in Atlanta, GA, leading its broadband adoption and accessibility programs, and setting direction for Cox’s value-added services, including email, data usage and security... Read More →
avatar for Rahman Khan

Rahman Khan

Vice President, Corporate Social Responsibility, Charter Communications/Spectrum
Rahman Khan (pronounced Rock-mon Kon) serves as Vice President, Corporate Social Responsibility for Charter Communications/Spectrum, in Stamford, CT, leading its flagship philanthropic and community engagement programs, and setting direction for how employees volunteer. In this role... Read More →
avatar for David Urbanowicz

David Urbanowicz

Director, External Affairs & Partnerships, Comcast


Thursday April 19, 2018 1:00pm - 2:00pm
HIMSS B, 4th Floor 1 St Clair Ave NE, Cleveland, OH 44114, USA

1:00pm

The community broadband movement and digital inclusion
Across the country, municipalities and other local leaders are investing in community-owned high-speed broadband networks. Community broadband can bring gigabit speeds to homes and businesses, extend fast broadband to unserved rural communities, create needed competition for private monopolies, and preserve the principles of open, neutral networks. Can it also support digital inclusion and affordable access for the disadvantaged residents of the communities it serves?

Speakers
avatar for Chris Mitchell

Chris Mitchell

Director, Institute for Local Self Reliance
Christopher Mitchell is the Director of the Community Broadband Networks Initiative with the Institute for Local Self-Reliance (ILSR) in Minneapolis. Within his capacity at ILSR, he also serves as the policy director for Next Century Cities, a national collaboration of mayors and... Read More →
avatar for Deb Socia

Deb Socia

Executive Director, Next Century Cities
Deb Socia is the Executive Director of Next Century Cities, a nonprofit that strives to support community leaders across the country as they seek to ensure that all have access to fast, affordable, and reliable Internet. More than 180 cities strong, Next Century Cities is committed... Read More →


Thursday April 19, 2018 1:00pm - 2:00pm
HIMSS Tech Showcase, 4th Floor 1 St Clair Ave NE, Cleveland, OH 44114, USA

2:00pm

Closing
Thursday April 19, 2018 2:00pm - 2:30pm
Global Center Grand Ballroom 1 St Clair Ave NE, Cleveland, OH 44114, USA