Olivia Wein has been an attorney at the National Consumer Law Center (NCLC) for over 16 years. NCLC is a non-profit focused on using consumer law to promote economic security for low-income and other disadvantaged people. Olivia focuses on policies and programs that protect low-income consumers’ access to essential utility services. She advocates for strong federal Lifeline program and advocates for programs and policies that will close the broadband divide.  Olivia also works on the Low Income Home Energy Assistance Program (LIHEAP), Weatherization programs and intervenes in federal and state utility commission proceedings in matters affecting low-income utility consumer programs and protections. She is co-author of the fifth edition of NCLC’s manual Access to Utility Service and co-author of The Rights of Utility Consumers.